How long does my order take to ship?

Processing time for all MTO (made to order) sets are 7-14vb BUSINESS days. We do order Rush Shipping and skip the line option to move your order ahead. If you need your order within 2-5 days, you will need to add SKIP THE LINE in your cart, which is $10.00 and EXPEDITED shipping. If these are not purchased, your order will be the same processing time as every other order.

How do I know my nail sizes? 

Be clear, be confident, we do have a sizing guide on our website, located under SIZING GUIDE; though I do not recommend going off this if you are not confident. We HIGHLY recommend purchasing sizing kits for any shape and length you are wanting for nail sets, as sizes vary for some shapes and lengths.

What is your return/refund policy? 

We do not offer refunds or returns on any products; due to the nature of the way our items are handmade. It is extremely important that you are ordering sizing kits to ensure your nails will fit, prior to placing your set order. We are not responsible if your nails do not fit. You are able to CANCEL your order, within 72 hours of if you did not select RUSH Shipping.

How do I order a custom set? 

If you are wanting to do a custom set not on my website, you will need to EMAIL me at purelypolishedco@gmail.com, with the following information:

SUBJECT OF EMAIL: Custom Nail Set Request

Please include photos of your inspo or exact set that you are wanting. You will be quoted for the set/sets and sent an invoice that must be paid prior to making and processing your order.